Shipping Information Shipping Rates How to order Payment methods Backorders/Out of Stock orders Returns-non defective items Returns-defective items Address	Guarantee of Satisfaction If you are not completely satisfied with any item purchased from Old Mill Station, then we will honor your return as long as it is within our company policy and reason. We appreciate your business.
	Shipping Information Most orders should arrive between 2 and 7 business days, depending on your location. Free ground shipping is within the contiguous U.S. only. Please notify us within 5 days upon receipt of your items if there has been an error in shipment
	Shipping Rates Shipping is determined by the total amount and weight of your order and could be either shipped with the U.S. Postal Service (usually Priority Mail) or FedEx Ground upon shippers discretion. All domestic (contiguous U.S.) retail orders up to and including $125.00 are subject to a flat $8.95 shipping and handling fee. Wholesale (not Thomas the Tank Engine merchandise) orders are subject to actual shipping costs regardless of the order amount. Orders will be held and shipped when complete. Consumer Orders (contiguous U.S. only) over $125.00 are entitled to free shipping. Please contact us for shipping charges to international destinations and wholesale merchandise. We have only 2 shipping and handling rates within the contiguous U.S. for consumer retail sales: $8.95 or free!
	How to order Order online via our secure merchant Paypal with your credit card (Visa, MC, Discover, and American Express) or through PayPal. You may also email or call to place an order. I can create a paypal invoice. Order by Phone at 512-353-5130
	Payment Methods We gladly accept Discover, Master Card and VISA, and American Express credit cards through Paypal.
	Backorders and Out of Stock Orders We can make a substitution if the item you ordered is temporarily or permanently not available or refund your money for the item. We will notify you about possible substitutions prior to shipping your order. Substitutions will be the same price category (if possible) like the out of stock and backordered item. Backorders may delay your complete order until these items become available again.
	Returns - non defective items If you are not completely satisfied with an item purchased and shipped from Old Mill Station, then you must either call us or notify us by e-mail within 10 days of receipt of the merchandise and obtain a return authorization number. Returns must be shipped within 5 days after the RMA number is obtained. The product(s) must be in new, unused condition and it must be returned in its original unopened packaging. Videos and DVD's can not be returned when opened. Shipping charges have to be prepaid. We will not issue refunds for occured shipping charges. Free shipping will be void if the item(s) get returned and we will charge your account for the actual shipping amount. Returns are subject to a 15% restocking fee. We will credit your account when the returned items are back in stock.
	Returns - defective items Please notify us immediately if you receive a defective item purchased from Old Mill Station. You must either call us or notify us by e-mail within 10 days of receipt of the defective merchandise and obtain a return authorization number.		Old Mill Station - Address Old Mill Station 101 Uhland Road, Suite 201 San Marcos, Texas, 78666 wendy@oldmillstation.com Phone: 1-512-353-5130 www.oldmillstation.com Thank you for your business.